Effective Date: August 17, 2025
Welcome to Merakee! These Terms and Conditions ("Terms") govern your use of the Merakee website and any services you obtain from Merakee, including vehicle rentals from Merakee Rentals and automotive services from Merakee Auto. Our business operates out of Kansas City, Missouri, and Houston, Texas. By accessing our website or using our services, you agree to be bound by these Terms.
1. General Terms
- Acceptance of Terms: Your use of our services constitutes your full acceptance of these Terms. If you do not agree to these Terms, you may not use our website or services.
- Governing Law: These Terms and any disputes arising from them will be governed by the laws of the State of Missouri and the State of Texas, as applicable. You agree to the exclusive jurisdiction of the courts in Kansas City, Missouri, for any legal action related to these Terms or our services, regardless of the location where the services were rendered.
2. Merakee Rentals
- Eligibility: To rent a vehicle from Merakee Rentals, you must be at least 21 years of age, possess a valid driver’s license, and meet all other qualifications as determined by our rental management software, Wheelbase, and our insurance provider, Rently.
- Vehicle Use: You agree to operate the rental vehicle in a safe and legal manner, in strict compliance with all laws. The vehicle is for personal use only and may not be used for commercial purposes without our express written consent.
- Fuel: The vehicle will be provided with a full tank of fuel. You are responsible for returning the vehicle with a full tank of fuel. A refueling fee will be charged if the vehicle is returned with less than a full tank.
- Vehicle Condition & Damage: You are responsible for any damage to the vehicle that occurs during the rental period, regardless of fault, including damage from vandalism or theft. You must report any damage, accident, or theft to Merakee and the appropriate authorities immediately. You will be responsible for the cost of repairs, recovery of the vehicle, and any loss of use of the vehicle.
- Prohibited Uses: You may not use the vehicle for racing, off-roading, driving under the influence of drugs or alcohol, or transporting hazardous materials. Any use in violation of these Terms will result in a breach of the rental agreement, and Merakee reserves the right to terminate the rental and repossess the vehicle without notice.
- Geographic Restrictions: You may not operate the vehicle outside of the continental United States without our prior written consent.
3. Merakee Auto
- Service Estimates: Any price estimates provided for automotive repair and maintenance are approximations only. The final cost may vary based on the actual parts required and the labor time involved. We will seek your approval for any significant cost changes.
- Liability for Service: Merakee Auto will perform services with reasonable care and skill. We are not liable for any pre-existing conditions or damages to your vehicle unless they are a direct result of our negligence.
- Limited Warranty: We offer a limited warranty on parts and labor. The specifics of this warranty will be provided to you in writing at the time of service. This warranty is void if the vehicle is repaired, altered, or modified by a third party.
- Storage Fees: If you fail to pick up your vehicle after being notified of the completion of services, Merakee Auto reserves the right to charge a daily storage fee.
4. Customer Conduct
- Account Creation: You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
- Prohibited Conduct: You agree not to use our website or services for any unlawful purpose, to harass, abuse, or harm others, or to interfere with the proper functioning of our website.
5. Limitation of Liability and Indemnification
- Limitation of Liability: Merakee, its affiliates, and its employees will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the services in question.
- Indemnification: You agree to indemnify, defend, and hold harmless Merakee and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services or your breach of these Terms.
6. Intellectual Property
All content on the Merakee website, including text, graphics, logos, and images, is the property of Merakee and protected by copyright and other intellectual property laws. You may not use this content without our express written consent.
7. Changes to Terms
Merakee reserves the right to modify these Terms at any time. Changes will be posted on this page with a new "Effective Date." Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
8. Contact Information
If you have any questions about these Terms, please contact us at:
Email: team@merakee.us